Question 1

Minimum orders:

Accepted Answer

Digital full color water-based ink transfers: 1
1 color printing: 1
Multi-color printing: 24
Embroidery: no minimum
Patches: 25

Question 2

Turnaround times:

Accepted Answer

The clock starts ticking from the time your quote has been approved and paid for.
Screenprinting: 10 Business Days
Embroidery: 15 Business Days
Patches: 20 Business Days

Question 3

Can I get samples?

Accepted Answer

We have samples of different print techniques and our favorite garment types to work with in our showroom.  We will also provide digital mockups of your project so you can see general image sizing and placement.  If you would still like to go ahead with a physical sample run see our minimums above.

Question 4

Rush orders:

Accepted Answer

Rush orders as fast as 2-4 business days are possible for an additional charge and are accepted on a case by case basis.

Question 5

What art file types do you accept?

Accepted Answer

We prefer .AI, .EPS, .PDF,  or .PNG files with at least 300 dpi and sized to the print size you would like. 
You can also send us your word doc, screenshot, or scratch paper but we may not be able to work with these "formats".  After an assessment, we may need to charge an art fee to get them print ready.

Question 6

How do we get an order started?

Accepted Answer

To place an order, please submit a quote and include the following:
Art File
Apparel type and color
Size breakdown per item

Question 7

Can you stop in?

Accepted Answer

We have shop hours from 9a.m. - 4:30 p.m., Monday - Friday.
We do appreciate appointments or a heads up, but you can always stop in.  We have a showroom with samples of our work, different garments and the different print techniques.  There are a bazillion variables between garment types, print techniques and colors.  We understand this may be your first time ordering apparel or your 30th and we're here to help.  If you have any questions or need information feel free to reach out prior to getting a project started.

FAQs