FAQ

Screen Printing File Guidelines

  • Preferred Vector File Formats: .pdf .eps .ai
  • Preferred Raster File Formats: .pdf .psd .tiff .jpg .png
  • Ensure that all raster files (or linked images) are built at 300 dpi.
  • All art should be at the exact size you want it to appear on your garment.
  • If converting vector art to raster, leave the anti-aliasing option turned off.
  • Rasterize or Outline any type layers.
  • Our maximum print size is 16” x 20” Keep this in mind while designing your shirt.

We can embellish garments with your graphics using a variety of print methods, but it all starts with a high-quality digital file.
Always provide your print-ready artwork at the exact size that you want them to appear on your garments.

What is your minimum order?
The minimum order for multi color jobs is 24 pieces.  If your design is only 1 color we can do 12 pieces.

What is standard turnaround time?

Standard turnaround is 7-10 business days. The time starts when we’ve received your approved art, your order, and your money.
We can rush orders for a 20% fee. If your order is being shipped the ship time is in addition to our turnaround time.

What forms of payment do you accept?
We accept Visa, Master Card, Discover, PayPal, Check, and of course Cash.

May I cancel an order?
Any cancellations on an order must be made within 24 hours of placing the order on a standard turnaround order.  Rush orders cannot be cancelled.

What garments do you offer?
We love to print on American Apparel, Next Level, Gildan, Anvil, and Bella products. We can get most brands if you prefer something else but we can stand by the quality of these brands and would recommend them.
We carry samples of most of these and can ship you a sample if you can’t make it in to see them.

Can I mix and match garments/colors?
Yes. You can mix and match colors and garments as long as the same design will work on them. For example, if you want 6 red t-shirts,
12 black t-shirts, and 6 blue hooded sweatshirts with a white print you’re fine. If you need to change the ink color there is a 5.00 fee per screen.
You can’t change the image size during a run. Feel free to place another order with a larger or smaller version of your design.

I’m still lost…
Feel free to call or e-mail us anytime and we’ll help get you going in the right direction.